1. Complaints and suggestions
If you have any complaints or suggestion onour website, products and services,You are welcome to contact our customer service manager at email@example.com,We will be happy to help you.
2. Return & Replacement
If you need return and replacement because of quality problems,
first, you should test the product and provide the testing report . After it's proved , we would accept your return or replacment . And then you would be given a full refund .(Please Note:we will not refund if the product is used or the packing is damaged .)
secondly, you should fill in the relevant approval form about return and replacement . Or you can contact us to get refund and replacement approval number .
If you need further information or have questions about the return of some specific products , please fill in customer service form and contact with our CSR .